Returns & Exchanges

At Mosaic Journal, we want you to feel confident in every piece you wear; if your selection isn't a perfect fit, we offer a seamless 30-day return window for all unworn garments. Our goal is to ensure your wardrobe reflects your unique style with absolute satisfaction and ease.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place the items in their original packaging with all tags attached and include the printed return authorization slip inside the box.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our studio inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.